Customer Journey
ICM
In deze training leer je de klantreis in kaart te brengen en momenten van de waarheid te herkennen.
- Price
- from €1,968
- Level
- Not specified
- Kind
- Training
- Subject
- Marketing
More information and registration at ICM
Description
Ben je marketing- of communicatieprofessional en wil je de customer journey-methodiek beheersen? Wil je diepgaand onderzoeken wat een klant drijft, zodat je hem een onvergetelijke ervaring kunt meegeven? In deze training leer je de klantreis in kaart te brengen en momenten van de waarheid te herkennen. Vervolgens maak je een plan om op die belangrijke momenten klantervaringen te optimaliseren. Hiermee vergroot je het rendement van je marketing- en communicatie-inspanningen, verbeter je klantervaringen en vergroot je de klanttevredenheid. In deze training krijg je alle kennis en vaardigheden aangereikt om morgen het verschil te maken.
Start dates
| Start | End | Place | Price |
|---|---|---|---|
| 16 December 2026 | 27 January 2027 | Amsterdam | €1,968 |
| 16 December 2026 | 27 January 2027 | Arnhem | €1,968 |
| 16 December 2026 | 27 January 2027 | Breda | €1,968 |
| 16 December 2026 | 27 January 2027 | Eindhoven | €1,968 |
| 16 December 2026 | 27 January 2027 | Groningen | €1,968 |
| 16 December 2026 | 27 January 2027 | Rotterdam | €1,968 |
| 16 December 2026 | 27 January 2027 | Utrecht | €1,968 |
| 16 December 2026 | 27 January 2027 | Zwolle | €1,968 |
| 12 March 2027 | 23 April 2027 | Amsterdam | €1,968 |
| 12 March 2027 | 23 April 2027 | Arnhem | €1,968 |
| 12 March 2027 | 23 April 2027 | Breda | €1,968 |
| 12 March 2027 | 23 April 2027 | Den Bosch | €1,968 |
| 12 March 2027 | 23 April 2027 | Den Haag | €1,968 |
| 12 March 2027 | 23 April 2027 | Eindhoven | €1,968 |
| 12 March 2027 | 23 April 2027 | Groningen | €1,968 |
| 12 March 2027 | 23 April 2027 | Rotterdam | €1,968 |
| 12 March 2027 | 23 April 2027 | Utrecht | €1,968 |
| 12 March 2027 | 23 April 2027 | Zwolle | €1,968 |
| 15 June 2027 | 27 July 2027 | Amsterdam | €1,968 |
| 15 June 2027 | 27 July 2027 | Arnhem | €1,968 |
| 15 June 2027 | 27 July 2027 | Breda | €1,968 |
| 15 June 2027 | 27 July 2027 | Den Bosch | €1,968 |
| 15 June 2027 | 27 July 2027 | Den Haag | €1,968 |
| 15 June 2027 | 27 July 2027 | Eindhoven | €1,968 |
| 15 June 2027 | 27 July 2027 | Groningen | €1,968 |
| 15 June 2027 | 27 July 2027 | Rotterdam | €1,968 |
| 15 June 2027 | 27 July 2027 | Utrecht | €1,968 |
| 15 June 2027 | 27 July 2027 | Zwolle | €1,968 |
| 24 September 2027 | 5 November 2027 | Amsterdam | €1,968 |
| 24 September 2027 | 5 November 2027 | Arnhem | €1,968 |
| 24 September 2027 | 5 November 2027 | Breda | €1,968 |
| 24 September 2027 | 5 November 2027 | Den Bosch | €1,968 |
| 24 September 2027 | 5 November 2027 | Den Haag | €1,968 |
| 24 September 2027 | 5 November 2027 | Eindhoven | €1,968 |
| 24 September 2027 | 5 November 2027 | Groningen | €1,968 |
| 24 September 2027 | 5 November 2027 | Rotterdam | €1,968 |
| 24 September 2027 | 5 November 2027 | Utrecht | €1,968 |
| 24 September 2027 | 5 November 2027 | Zwolle | €1,968 |
| 21 December 2027 | 1 February 2028 | Amsterdam | €1,968 |
| 21 December 2027 | 1 February 2028 | Arnhem | €1,968 |
| 21 December 2027 | 1 February 2028 | Breda | €1,968 |
| 21 December 2027 | 1 February 2028 | Den Bosch | €1,968 |
| 21 December 2027 | 1 February 2028 | Den Haag | €1,968 |
| 21 December 2027 | 1 February 2028 | Eindhoven | €1,968 |
| 21 December 2027 | 1 February 2028 | Groningen | €1,968 |
| 21 December 2027 | 1 February 2028 | Rotterdam | €1,968 |
| 21 December 2027 | 1 February 2028 | Utrecht | €1,968 |
| 21 December 2027 | 1 February 2028 | Zwolle | €1,968 |
| 31 March 2028 | 12 May 2028 | Amsterdam | €1,968 |
| 31 March 2028 | 12 May 2028 | Arnhem | €1,968 |
The first 50 start dates are shown here. The provider has more.