Crisis Communication

Erasmus Universiteit Rotterdam

Crisis Communication is a three-day programme that explores all aspects of crisis communication, and teaches participants tools to apply before, during and after a crisis hits.

Price

from €3,750

Level

Not specified

Kind

Course

Subject

Communication, Sales

More information and registration at Erasmus Universiteit Rotterdam

Description

This masterclass will cover all aspects of crisis communication for managers. You will learn specific tools to apply before, during, and after a crisis hits. And you will explore general frameworks that will help you conquer a crisis, and ideally, prevent crises from happening in the first place. Another topic is how to properly consider various constituencies to determine appropriate communication channel choices when sending a message to employees, consumers and the media during high-pressure crisis times. You will learn through a combination of interactive lectures, real-life case discussions, video clips and interactive exercises.