Training Customer Journey en Experience
Eduvision Opleiding & Training
Wil je klantbeleving beter kunnen onderbouwen? Na deze training weet je hoe je klantreizen onderzoekt, 'moments of truth' herkent en verbeterkansen vertaalt naar keuzes in processen en strateg
- Price
- from €1,699
- Level
- Higher professional education (hbo)
- Kind
- Training
- Subject
- Marketing
Description
Wil je klantreizen systematisch kunnen onderzoeken en de uitkomsten kunnen vertalen naar scherpere keuzes in je processen, communicatie en dienstverlening? In deze training leer je in kaart te brengen wat klanten doen, denken en voelen tijdens hun reis, 'moments of truth' te herkennen en verbeterkansen te onderbouwen met kwantitatieve en kwalitatieve data. Hierdoor ben je in staat om gericht te sturen op klantbeleving en waardecreatie binnen je organisatie.
Start dates
| Start | End | Place | Price |
|---|---|---|---|
| 18 November 2026 | 25 November 2026 | Rotterdam | €1,699 |
| 23 November 2026 | 30 November 2026 | Online | €1,699 |
| 27 November 2026 | 4 December 2026 | Eindhoven | €1,699 |
| 3 December 2026 | 10 December 2026 | Apeldoorn | €1,699 |
| 3 December 2026 | 10 December 2026 | Utrecht | €1,699 |
| 3 December 2026 | 10 December 2026 | Amsterdam | €1,699 |
| 10 December 2026 | 17 December 2026 | Maastricht | €1,699 |
| 17 December 2026 | 24 December 2026 | Rotterdam | €1,699 |
| 22 December 2026 | 29 December 2026 | Online | €1,699 |
| 28 December 2026 | 4 January 2027 | Eindhoven | €1,699 |
| 1 January 2027 | 8 January 2027 | Amsterdam | €1,699 |
| 8 January 2027 | 15 January 2027 | Utrecht | €1,699 |
| 8 January 2027 | 15 January 2027 | Apeldoorn | €1,699 |
| 8 January 2027 | 15 January 2027 | Maastricht | €1,699 |
| 15 January 2027 | 22 January 2027 | Rotterdam | €1,699 |
| 20 January 2027 | 27 January 2027 | Online | €1,699 |
| 26 January 2027 | 2 February 2027 | Eindhoven | €1,699 |
| 1 February 2027 | 8 February 2027 | Amsterdam | €1,699 |
| 8 February 2027 | 15 February 2027 | Apeldoorn | €1,699 |
| 8 February 2027 | 15 February 2027 | Utrecht | €1,699 |
| 8 February 2027 | 15 February 2027 | Maastricht | €1,699 |
| 15 February 2027 | 22 February 2027 | Rotterdam | €1,699 |
| 18 February 2027 | 25 February 2027 | Online | €1,699 |
| 24 February 2027 | 3 March 2027 | Eindhoven | €1,699 |
| 2 March 2027 | 9 March 2027 | Amsterdam | €1,699 |
| 9 March 2027 | 16 March 2027 | Apeldoorn | €1,699 |
| 9 March 2027 | 16 March 2027 | Utrecht | €1,699 |
| 9 March 2027 | 16 March 2027 | Maastricht | €1,699 |
| 16 March 2027 | 23 March 2027 | Rotterdam | €1,699 |
| 19 March 2027 | 2 April 2027 | Online | €1,699 |
| 25 March 2027 | 1 April 2027 | Eindhoven | €1,699 |
| 31 March 2027 | 7 April 2027 | Amsterdam | €1,699 |
| 7 April 2027 | 14 April 2027 | Maastricht | €1,699 |
| 7 April 2027 | 14 April 2027 | Utrecht | €1,699 |
| 7 April 2027 | 14 April 2027 | Apeldoorn | €1,699 |
| 14 April 2027 | 21 April 2027 | Rotterdam | €1,699 |
| 19 April 2027 | 26 April 2027 | Online | €1,699 |
| 23 April 2027 | 30 April 2027 | Eindhoven | €1,699 |
| 29 April 2027 | 6 May 2027 | Amsterdam | €1,699 |
| 6 May 2027 | 13 May 2027 | Maastricht | €1,699 |
| 13 May 2027 | 20 May 2027 | Apeldoorn | €1,699 |
| 13 May 2027 | 20 May 2027 | Rotterdam | €1,699 |
| 13 May 2027 | 20 May 2027 | Utrecht | €1,699 |
| 18 May 2027 | 25 May 2027 | Online | €1,699 |
| 24 May 2027 | 31 May 2027 | Eindhoven | €1,699 |
| 28 May 2027 | 4 June 2027 | Amsterdam | €1,699 |
| 4 June 2027 | 11 June 2027 | Maastricht | €1,699 |
| 11 June 2027 | 18 June 2027 | Apeldoorn | €1,699 |
| 11 June 2027 | 18 June 2027 | Utrecht | €1,699 |
| 11 June 2027 | 18 June 2027 | Rotterdam | €1,699 |
The first 50 start dates are shown here. The provider has more.